Privacy Policy

Raan Medical Limited understands that its use of your information and is committed to the highest standards of Data privacy and will only use your information with your data protection rights.

The website is owned by Raan Medical Limited

The Privacy policy was last updated on 28/10/2019

You have a right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK Supervisory authority for data protection issues ( We would however appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Personal Information:

In providing you with our services, Raan Medical Limited may handle your personal information, which may include sensitive information such as medical information. We are very aware that you trust us to keep this information confidential and that is why we comply with the UK protection law and follow medical confidentiality guidelines issued by professional bodies.

Securing information

We are committed to keeping your personal information secure. We have put in physical, electronic and operational procedures intended to safeguard and secure the information we collect. All our website data held under SSL to ensure transmitting of the data remain encrypted between our server and browser.

Information we may hold about you

The information we hold about you may include sensitive information. We may collect this information during contact we have with you or from the clinics that our clinicians work within, who provide this information about you.

When we collect your information

Information about you is collected when you engage with Raan Medical Limited either by entering a contract with Raan Medical Limited, submitting a query or enquiry or participating in marketing activity.

We may collect personal information about you from other people when we obtain medical reports or when we liaise with your family, employer, health professional or other treatment or benefit provider.

Using your information

We use your personal information to provide you with our services and to improve and extend our services. We will always ask you for your consent to use this personal information, which will be kept as a part of your medical records and if you change your mind, you are able to withdraw any consent at any stage. This will not affect the care or services you receive from Raan Medical Limited

Sharing information

Information about you may be shared with other healthcare professionals such as your General Practitioner, Hospital Consultants, Therapists and others involved in your care. We ensure that the confidentiality and security of your personal information is protected by contractual restrictions and service monitoring.

Keeping information

We only keep your personal information for as long as it is necessary and in accordance with UK Law.

Your rights under GDPR

You as an individual have rights as follows:

  • The right to be informed bout processing of your personal data
  • The right to have your personal data corrected in case of inaccuracy and to have incomplete personal information completed
  • The right to object to processing of your personal data
  • The right to erasure of your personal data
  • The right to request access to your personal data and information about how we process it
  • The right to move your personal data (Data Portability)
  • The right to withdraw consent

If you wish to exercise any of the rights set out above, please contact us.

Accessing Information

If you would like to know more how we use your information or if , for any reason, you do not wish to have your information used in any of the ways described above, please let Raan Medical Limited know or email Director of Raan Medical Limited.

If you require your personal records that are kept by Raan Medical Limited, email: We may ask you to provide additional information or documentation to confirm your identity, or if you are seeking access to personal information of another individual, proof of their consent or your legal rights to receive their personal information.

If you would like to remove or correct (where justified) any inaccurate information please let your GP or member of our staff know or email

If you have any data protection queries, asides from your medical records, please contact us at or write to us – Data Protection officer: